Product support
Get help with sign-in, setup, paper orders, AI decisions, bots, backtests and portfolio analytics.
TRADETell us what
you need help with.
For product questions, account help, safety concerns or business enquiries, contact the ChatOnYou Trade support team.
Safety and compliance
Report a security concern or ask about privacy, risk controls and the product-readiness roadmap.
Business enquiries
Use the same support address for partnership, press or company enquiries. Include a clear subject so it reaches the right team.
Protect your account
Support will never ask for your password, OTP, recovery phrase, private key or withdrawal approval.